1. Statistically speaking, cleaners tend to slow down or muddle about the house to prolong work
2. Payment can be unclear, as many clients are not home during the work.
We eliminate this concern by ensuring the job is done to a customer’s expectations, regardless of the time taken. We strive to finish your home to the highest possible standard, every single time.
Public Liability coverage for $5,000,000
+ Breakage cover
Some customers choose to:
Hide a key somewhere on the property each visit
Give a key after being home for the first clean
Let the cleaner in and go out for a few hours
Let the cleaner in and ask them to lock up when they are finished.
We are happy to accommodate your needs, no matter what they are. However, planning to be at home during a cleaners work can be frustrating for clients, as our starting timetable on your home or office is not guaranteed.
If; however, you demand a very thorough clean before you contract on a regular basis, we would need to quote according to your requirements – as the pricing must be customised.
We also don’t offer 3 weekly cleans. Again, it has to do with scheduling – as our cleaners are almost always fully booked in advance. If you consider a fortnightly service, we can possibly reduce the amount of tasks each visit, to align with your needs.
HEPA filtration vacuums
Power head attachment for all carpet and rugs (special rugs will be left on request)
Clean, freshly laundered cloths for each part of your home (no sharing of supplies across different zones)
Environmentally & family friendly citrus based products
All tools including scrubbing brushes, sponges, etc. (all are non scratch)
You shouldn’t have to worry about our work, that’s why you pay us to begin with. Saving you time means everything is handled on our front, simply give us instructions and we’re off to work with Grade A supplies.
Our goal for the future is to be Carbon neutral, and we’ve made significant changes in our offices and cleaning practices to do just that.
A few changes in the past 12 months include:
All offices use 100% Green power
Paperless office, over 90% less paper used
Recycle all possible materials
Suppliers are chosen for their environmental credentials first
Cleaners are scheduled to jobs close-by to reduce car emissions
We plant trees to offset our carbon usage
If your dog is likely to bark or be aggressive in any way, we would ask you to keep it outside while the cleaners are at your home.
We have staff waiting for your quote request and you will receive a lightening reply from us during office hours.
I have used Your Cleaner on a weekly basis for the past 6 months and I can honestly say it has been the easiest, most reliable company I have used for years. I highly recommend them. — Judy, South Australia